Classroom Technology and Media Coordinator Job New Haven area,Connecticut USA,IT/Tech

Position: Classroom Technology and Media Coordinator 1

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Hourly Range

$31.n

The Academic Technology Specialist provides audio‑visual support services to students, faculty, and staff in support of University classes and events in academic spaces.

Responsibilities Include:

Classroom technology support in an assigned zone
AV equipment maintenance including tier‑1 troubleshooting and documentation, AV equipment set‑up/breakdown and operation in support of events in academic and large venue spaces.
Have the ability to work a flexible schedule Monday‑Friday and occasional weekends.

Preferred

Skills:

Experience working with Q‑SYS

Principal Responsibilities

Consults with faculty to assess their classroom and instructional technology needs.

Chooses or develops solutions (both within Media Services and Academic Media & Technology) that supports pedagogical goals and interoperability within the classrooms.

Serves as the primary source of information regarding audio‑visual technology and provides instruction and training concerning the use of existing equipment.

Coordinates collaborative course support efforts across Academic Media & Technology including the digitization of analog materials, digital recording of course lectures and use of the course management system and presentation software (Microsoft PowerPoint and Macintosh Keynote).

Communicates technology, infrastructure, environmental, operational and related support issues within Media Services or with the appropriate service provider.

Coordinates and executes daily support services for assigned classroom zone (approximately 35 classrooms) and serves as the initial point of contact for reporting and resolving problems in these classrooms.

Maintains proficiency in the science of audio‑visual technology and apply this knowledge to audio‑visual systems usage and support services.

Coordinates, organizes and executes audio‑visual support for University events, including the coordination of collaborative support with ITS partners and Yale service providers.

Develops and edits departmental documentation regarding system specifications and usage. Documents service requests and problem reports for departmental databases.

Maintains equipment inventory for assigned classroom zone including records of maintenance and repair.

Oversees student assistants and coordinate work assignments.

Required Education and Experience

Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.

Job Posting Date 11/25/2025

Job Category Administrative Support

Bargaining Unit L34

Compensation Grade Labor Grade D

Compensation Grade Profile

Time Type Full time

Duration Type Staff

Work Model

Location 212 York Street, New Haven, Connecticut

Background Check Requirements All candidates for employment will be subject to pre‑employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

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