Associate Analyst, Business Intelligence

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Reporting to the Associate Director, Business Intelligence, the Associate Analyst, Business Intelligence supports the business intelligence efforts of Alumni Affairs and Development through data visualization, reporting, analysis, and project support. The position focuses on developing meaningful and effective dashboards and reporting solutions that support understanding of fundraising results and alumni activities, while ensuring the accuracy, consistency, and usability of business intelligence resources.

Key areas of responsibility include:

• Business Intelligence, Reporting, and Data Visualization:
  Understand and utilize relevant Alumni Affairs and Development systems, internal reporting structures, and applicable guidelines, serving as a subject matter expert for these functions. Ability to design effective data visualizations and dashboards, including determining appropriate chart options, filter options, calculations, and consistent metrics using data visualization tools and data warehouse tables.
• Data Analysis and Optimization:
  Optimize existing coding structures, standard metrics, and data to support business intelligence efforts, and conduct research and analysis of data elements. Perform testing of dashboard functionality, calculations, and visualizations using internal database systems and other tools.
• Project Management and Business Requirements:
  Support project management efforts for business intelligence projects, from inception through completion, including developing and maintaining the workplan, timeline, and status for all relevant tasks. Work effectively and efficiently with Alumni Affairs and Development staff to gather business requirements and ensure the creation of accurate and meaningful dashboards.
• Documentation and User Support:
  Create and maintain appropriate end-user documentation for dashboard content.
• Data Warehouse and Systems
  
  Collaboration:
  
  Collaborate with ITS to coordinate new data fields and calculations in the data warehouse, quality assurance testing, dashboard publishing, access, security, and data refreshes.
• Change Management and Training:
  Support in developing change management plans and communications. Collaborate with Advancement Systems to develop and incorporate training materials into the standard training curriculum.
• Cross-Functional Collaboration:
  
  Collaborate with Analytics and Data Services team members on business intelligence projects, and as part of the larger Information Management and Donor Services team, collaborate with staff from Advancement Systems and Gift & Records Services, as well as other fundraising units across the University.

The following principal responsibilities are generic in nature. Applicants will find the information in this position focus to be most relevant to the needs of the position.

• 1. Experience with supporting business intelligence efforts through creating effective data visualizations/dashboards, including charts, filters and calculations utilizing Power BI and Microsoft SQL Server data warehouse tables. Exceptional reporting and analytical skills, including experience with interpreting data, coding structures, business requirements and Microsoft T-SQL programming language.
• 2. Advanced proficiency with Excel, and strong knowledge of other Microsoft Office products, such as Word, PowerPoint and Outlook.
• 3. Excellent project management and organizational abilities with strong attention to detail, strong interpersonal skills, and well-developed written and verbal communication skills. Ability to work either independently or as part of a team, and to handle multiple projects simultaneously.
• 4. Ability to maintain strict confidentiality of information.
• 5. Commitment to an inclusive workplace.

• 1. Familiarity with university and/or development programs, processes, and practices.
• 2. Knowledge of external higher education database tools.
• 3. Experience in higher education advancement services.
• 4. Experience with Blackbaud CRM or other fundraising and relationship management systems.

• 1. Work with business partners and process owners to document…