Senior Incident Handler

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Salary Range: $ - $

Job Requisition : 137298WD

Serve as Senior Incident Handler:
Acts as a senior escalation point for complex or high-impact incidents, supporting the SOC Associate Director in managing incident flow, prioritizing response efforts, and ensuring consistent, effective incident handling across the SOC.

• Perform Advanced Incident Analysis:
  Performs and reviews complex investigations, correlating host, network, cloud, identity, and application data to determine root cause, attack path, and impact of security events. Ensures high-quality documentation and investigative rigor.
• Drive Incident Response Process Maturity:
  Leads the evolution of incident response playbooks, workflows, and automation to improve consistency, efficiency, and effectiveness across a wide range of threat scenarios.
• Enhance Detection and Response Enablement:
  Partners with Security Engineering team to identify response gaps, inform detection improvements, and advance automation that improves incident handling and operational effectiveness.
• Provide Technical Leadership and Mentorship:
  Provides senior-level technical guidance and mentorship across SOC operations, strengthening investigative skills, decision-making, and overall incident response capability.
• Lead Post-Incident Reviews and Knowledge Sharing:
  Facilitates lessons-learned activities, drives remediation tracking, and ensures insights from incidents are incorporated into detection improvements, response processes, and analyst development.
• Support Threat Intelligence and Readiness
  
  Activities:
  
  Translates emerging threats into actionable incident response improvements and participates in tabletop exercises and SOC readiness assessments.

Required

Skills and Abilities

Required

Education and Experience:

Bachelor's Degree and seven years of experience or equivalent education and experience.

Skills and Abilities: Well-developed analytical, critical thinking and problem-solving skills.

Well-developed interpersonal, written, communication, presentation, and organizational skills.

Proven ability to lead and manage staff.

Proven ability to manage multiple/complex projects, meeting deadlines and budget.

Expert knowledge of commonly used concepts, practices, and procedures.

Original Job Posting Date: 07/31/2026

Job Category: Professional

Bargaining Unit: NON

Compensation Grade: GS-4

Compensation Grade Profile: GS-4i

Time Type: Full time

Duration Type: Staff

Work Model: Remote

Location: 221 Whitney Ave, New Haven, Connecticut

Background Check Requirements: All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements: Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or…