SaaS Tech Support Engineer - Customer Success & Solutions
Listed on 2026-10-18
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IT/Tech
Technical Support, IT Support, HelpDesk/Support, SaaS Sales
Trinnex is seeking a technically savvy SaaS Technical Support Analyst in New Haven to drive customer success through expert product support and issue resolution. You will work with Product, Engineering, Sales, and Customer Success to improve the user experience and adoption of Trinnex solutions.
You will create knowledge base content, support training initiatives, and communicate product updates to users, while maintaining strong SLAs and enabling scalable support operations.
The following opening is for a SaaS Tech Support Engineer
- Customer Success & Solutions with Trinnex.
This is a great role to take on the SaaS Tech Support Engineer
- Customer Success & Solutions role at Trinnex.
As a SaaS Tech Support Engineer
- Customer Success & Solutions, you will play an important part at Trinnex in New Haven, CT, United States.
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