IT Support Specialist

IT Support / Field Technician
Expected salary: $60,000-$75,000

Why Take the role of IT Support/Field Technician?

• Join a stable, growing company with diverse operations and a uniquely varied IT environment
• Escape typical corporate IT silos – support fascinating systems and interact with people across all levels
• Make a direct, hands-on impact supporting a key operational territory experiencing significant growth
• Work with a collaborative team, enjoy strong benefits (including retirement plan with match & profit sharing), and find opportunities for professional growth

What will the IT Support/Field Technician do?

• Provide hands-on IT support at various company facilities within a specific operational territory
• Travel frequently to sites for troubleshooting hardware, software, and network issues
• Learn, support, and problem-solve across standard IT and unique, industry-specific systems
• Collaborate with the main HQ team (includes required weekly travel to HQ initially)
• Work independently in the field, serving as a key IT resource for your territory

What are the requirements for the IT Support/Field Technician role?

• Mid to upper-level IT Support/Field experience (2+ years preferred)
• Experience in Windows environments specifically with Office 365
• Excellent communication and independent problem-solving skills
• Willingness to travel frequently in territory & travel to HQ weekly initially. Living near the territory highly preferred
• Cloud experience a plus