Director of Operations, Yale Center British Art

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Salary Range

$90,000.00 - $

This search is entirely conducted by a search firm, Korn Ferry.

The Director of Operations for the Yale Center for British Art directs, integrates, and advances the museum’s operational functions in support of its mission and priorities. The Director of Operations translates institutional vision into actionable plans, while ensuring the alignment of infrastructure, staffing, and capacity. The Director of Operations reports to the museum’s Director and is a member of the Executive Leadership Team.

The Director of Operations oversees the YCBA’s operational portfolio, which consists of facilities and building reservation, custodial, security, information technology, as well as the comprehensive logistics of the museum’s collections and exhibitions. This includes overseeing the teams responsible for registration, installation, exhibition design and production.

The Director of Operations creates a safe and welcoming environment for staff and visitors, setting and implementing policy, ensuring proper stewardship of the museum's landmark building and off-site facilities. By providing guidance and structure to the art handling and registration teams, the Director of Operations ensures that collection management, art movement, storage environments, and safety systems are operated to the highest professional and regulatory standards.

The role plays a key part in strengthening operational foundations, identifying efficiencies, and strategically planning for shared operations with campus partners.

The Director of Operations joins the museum at a critical juncture as it advances a forward-looking strategic framework to realize its vision and ambition. As a senior leader, the Director of Operations fosters a positive, professional workplace culture, ensuring alignment of operational and programming decisions, while cultivating strong relationships with university stakeholders.

• Leads operational strategy and facilities planning, including building preservation, capital projects, IT infrastructure, security, exhibition production, and collection management, in alignment with the museum's mission and long-term goals.
• Provides direction and oversight to the installation and registrar teams responsible for movement, installation, and storage of art works, as well as exhibition design and production. Ensures work meets professional standards and aligns with institutional priorities and staff capacity.
• Partners with the Director of Finance on operational, capital, and exhibition programming budgets.
• Ensures the safety, functionality, and accessibility of the museum’s landmark building and off‑site facilities.
• Builds strong relationships with university partners in facilities, information technology, and other relevant administrative units to coordinate services and advance institutional priorities.
• Identifies opportunities to streamline operations and develop shared facilities or functions with other Yale museums.
• Provides strategic leadership and support to the Head of IT to ensure digital systems are robust, secure, and aligned with institutional needs.
• Advocates for digital innovation and integration with university-wide platforms and initiatives.
• Leads operational risk management; maintains the museum’s risk register and ensures mitigation strategies are regularly reviewed and executed.

• Demonstrated interest and knowledge of organizational IT services and infrastructure.
• Proven experience overseeing complex operational functions, preferably including exhibition production.
• Track record of successfully delivering major capital projects.
• Strong strategic planning and project management skills, with the ability to move from concept to execution.
• Excellent leadership, written and verbal communication, and…