Chief Revenue Officer

Chief Revenue Officer (CRO)

We are seeking an experienced, dynamic and results-driven Chief Revenue Officer (CRO) to lead our revenue effort across our product, marketing, and sales departments. As a key member of the executive leadership team, the CRO will be responsible for developing, implementing, and maintaining the product, marketing, partnership, sales strategy, and operational plans to drive sustainable growth and maximize revenue performance. This leader will play a pivotal role in shaping product strategy in close collaboration with the executive team, ensuring offerings are positioned to meet market demand, deliver customer value, and achieve commercial success.

As a proven senior strategic leader, you will be expected to develop and implement the vision for revenue generation, the building of highly organized and performing teams, and implementation of innovative sales and marketing funnel strategies that will yield continued revenue growth. This role offers the chance to make a meaningful impact, collaborating with the Board of Directors and executive leadership to expand market share, optimize customer lifetime value, and establish a legacy of operational and financial excellence.

Location:

Remote with travel as needed.

What You’ll Do:

• Revenue Ownership:
  This is a unique opportunity to serve as our CRO, shaping and driving revenue growth across our technology product and service offerings including web hosting, cloud, and managed services.
• Define & Execute Revenue Strategy:
  Led the design and refinement of a multi-channel revenue strategy for SMBs. Oversight of pricing, segmentation, partnerships, and maintaining the agility to adjust for market shifts and competitor dynamics.
• Marketing & Product Leadership:
  Drive end-to-end marketing strategy to accelerate revenue growth. Proven ability to own and execute high-impact marketing initiatives that directly drive product success and measurable business results. Skilled at inspiring and aligning cross-functional teams through clear OKRs, while fostering innovation and marketing-led growth across channels.
• AI-Driven Customer Acquisition:
  Deploy AI and automation to identify high-value SMBs, enhance quality of leads, customized outreach, accelerated sales cycles, and improve campaign ROI.
• Go-to-Market Execution:
  Design and implement go-to-market (GTM) strategies that differentiate the company in the marketplace. Define positioning and messaging, establish channel and partner strategies. Oversee product launch execution ensuring seamless integration across sales, marketing, and customer success.
• Market Expansion & New Revenue Streams:
  Accelerate growth through geographic and vertical expansion, partnerships, and AI-enabled analytics to unlock upsell, cross-sell, and recurring revenue opportunities.
• Sales Strategy:
  Proven track record of delivering measurable revenue growth by building and executing sales strategies that consistently exceed targets. Skilled in leading and mentoring sales teams to achieve optimal sales conversion rates, customer retention percentages, and fostering a high-performance, metrics-driven sales culture.
• Operational & Financial Stewardship:
  Champion operational excellence by creating scalable processes for forecasting, pipeline management, and resource allocation. Establish and monitor KPIs such as ARR growth, CAC/LTV ratios, churn reduction, and contribution margins. Drive disciplined budget management to achieve profitability.
• Customer Advocacy &
  
  Experience:
  
  Partner with Customer Success and Product teams to ensure customer feedback informs product development and service delivery. Promote a customer-first mindset, ensuring retention, advocacy, and long-term partnerships are as prioritized as new acquisition.

Who We’re Looking For:

• Subscription Revenue & Marketing Leadership:
  Demonstrated success leading high-growth subscription businesses by shaping marketing strategies that drive sustainable acquisition, retention, and expansion. Skilled at aligning brand positioning, customer insights, and go-to-market execution to maximize recurring revenue and lifetime value. Proven ability to influence organizational strategy and…