Community Life Senior Manager

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Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Community Life (CL) is The Community Builders (TCB)'s place-based model that uses healthy and stable housing as a platform for connecting our residents to services, community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders, CL helps create pathways to opportunities in early education, economic mobility, youth development, community engagement, voting registration, healthy living, and resident leadership.

The Community Life Senior Manager role at TCB The CL Senior Manager works in close collaboration with TCB Property Management and Development teams to ensure CL operational excellence across the Connecticut Community Life portfolio. The position oversees the implementation of the Housing Stability Standard of Practice and Community Success Plans at five affordable housing properties in New Haven. In addition, the CL Senior Manager will work closely with residents, key stakeholders and partners to create pathways to resources and opportunities for every resident living in TCB Community Life properties.

Under direct supervision of the Director of Community Life (New England), the CL Senior Manager will:

• In collaboration with the site teams, develop and implement the Community Success Plans (CSP), an annual workplan outlining strategies and activities that fit into sites’ strategic objectives; assess and report on progress regularly
• Supervise a team of five Community Life Service Coordinator(s), interns, and volunteers, ensuring accountability of site team for carrying out the programs and activities included in the site’s CSP
• Recruit and supervise Resident Ambassadors, resident leaders, who will work to promote empowerment, engagement and collaboration among residents living at Kensington Apartments in New Haven.
• Use clinical skills to orient new residents and assess mental health or other complex issues; provide referrals and support as appropriate
• Develop a network of social services partners to ensure residents are connected to the services they need, as well as to foster collaboration and building relationships by creating a collaborative of partners that will support Community Success Plans.
• Manage CL activities to ensure that TCB staff members and partner organizations are held accountable for high quality performance
• Provide strategic guidance regarding staffing, site operations/capacity, and programming.
• Manage administrative tasks, like creating MOUs and vendor set up required for securing and executing contracts with providers and partners to carry out programming; oversee the timely submission of petty cash requests and reconciliation
• Ensure the collection and input of all program and performance data by all CL staff in the CL Connect database. Coordinate with partners for sharing of data and metrics
• Oversee CL budgets and fulfill reporting requirements for all grant funded activities and managing progress towards fulfilling grant deliverables
• Participate in professional development opportunities and contribute best practices
• Coordinate with staff to ensure effective communication between site team, community partners, agencies, funders, and TCB corporate support
• Oversee contractual relationship with The Connection, Inc. providing intensive support services for select households
• Perform other project-related duties as needed

• Experience building and maintaining effective partnerships and working with social service providers and other organizations
• Demonstrated supervisory and management experience…