Operations Manager 2 Job New Haven area,Connecticut USA,Management

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Overview

The Operations Manager 2 ensures that faculty, students, and staff receive high-quality administrative support in a manner compliant with University policies and procedures. This role levers available resources to advance the unit's and University's mission. The Operations Manager enables faculty and program leadership to focus on their primary activities by managing financial and administrative support services, assessing and addressing operational challenges, and strengthening the interface between unit needs and service provider activities.

Responsibilities include managing budgets, conducting performance reviews, supporting new initiatives, and facilitating communication across departments.

Required

Skills and Abilities

Well-developed managerial, decision-making, planning, organizational, problem-resolution, and leadership skills with the ability to inspire a high level of commitment and performance.

Excellent written and oral communication skills, with the ability to adapt communication styles and negotiate skillfully to address the needs of individuals at all levels within the University.

Strong financial reporting and quantitative skills, with the ability to create and analyze financial reports, budgets, and forecasts using tools such as Excel and database management systems.

Solid understanding of internal control concepts and the implementation of internal control systems in a complex business environment, with the ability to anticipate and manage change proactively.

Proven ability to manage time and resources effectively, measure and monitor progress, and redirect efforts as needed.

Preferred

Skills and Abilities

Minimum of a Bachelor's Degree and five years of related work experience, including demonstrated leadership, project management, and financial experience; or an equivalent combination of education and experience. A Master's Degree is preferred.

Understanding of Yale's Financial and Administrative systems, including Workday and YBT, and familiarity with university policies and procedures.

Experience in sponsored awards research environment or finance administration within an academic or highly regulated setting, with knowledge of federal, state, and sponsor regulations.

Strong Excel skills and proficiency with financial reporting tools; experience integrating complex financial information to identify themes, trends, and issues.

Demonstrated ability to manage relationships, influence outcomes, and work effectively in a complex organization.

Principal Responsibilities

Administrative Services Manager:
Provides efficient and effective delivery and integration of administrative services (academic, financial, research and/or clinical) for which (s) he is accountable. Serves as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services, Faculty Affairs), ensuring providers are apprised of unit needs and relevant information, acting where needed. Monitors the adequacy of service delivered by outside providers.

Escalates issues/concerns related to administrative and operational services to the LA.

Financial Analyst and Manager:
Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit’s financial resources, e.g. performance against budget. Recommends adjustments; acts as appropriate. Oversees daily financial monitoring and authorizes transactions per policy. Provides support to unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future) and recommends how to deploy efficiently to support unit objectives.

Prepares all funds budgets including gathering historical information, providing analysis and quality control. Helps the unit,…