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Operations Manager Trainee - Fleet Services

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Ryder System, Inc.
Apprenticeship/Internship position
Listed on 2026-10-09
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.

We allow you to carve out your own career path and promote from within, based on performance. The ideal path of progression in this role is an Ops Supervisor. Now hiring individuals that are interested in working in the transportation industry. This job is an opportunity to learn how to manage a heavy-duty truck repair shop while being paid to train!

This job requires a completed 4-year college degree.

Job Details

Location:

Hartford CT

Schedule:

Monday - Friday

Hours:

7:00am to 3:30pm

Salary:
Paid weekly

Work schedules are subject to change as the trainee progresses in the program.

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

Minimum Pay Range: $60K Maximum Pay Range: $62K

Compensation

Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried Minimum Pay Range: $60K Maximum Pay Range: $62K

Benefits
  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Responsibilities
  • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads.
  • Ensure policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required.

Performs other duties as assigned.

Skills and Abilities
  • Detail oriented with excellent follow-up practices, Required.
  • Strong verbal and written communication skills , Required.
  • Instills commitment to organizational goals , Required.
  • Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
  • Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
  • Strong mechanical skills , Required.
  • Effective interpersonal skills Excellent influencing skills, Required.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups,…
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