Security Officer

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Yale University Public Safety, Security is committed to providing a safe and secure environment to the entire campus community. To accomplish this, we rely on employees committed to providing stellar customer service and security. A Yale University Security Officer is responsible for patrolling and providing security coverage for buildings, grounds, parking facilities, and other designated areas. A successful candidate will have the ability to identify specific security risks and vulnerabilities and report the same.

Training will be required for onboarding as a Security Officer. This entails a ten-week training program for 40 hours a week. During this time, you will be required to participate in a three-day bicycle training administered by a certified International Police Mountain Bike Association (IPMBA) instructor.

This posting is to build a pool of potential candidates interested in current or future employment opportunities in the field of Security.

• 1. Ability to provide excellent customer service, including conducting customer needs assessment, meeting quality standards for services, and providing exceptional customer service through the use of strong verbal and written communication skills.
• 2. Possess strong active listening skills, including the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
• 3. Ability to identify potential risks and determine the appropriate course of actions.
• 4. Security Officers provide essential functions and are required to work in all situations, including but not limited to during emergencies, inclement weather and/or University closings. Mandatory order-in may occur.
• 5. Demonstrated proficiency with computer technology pertaining to email, word documents and other basic software. In addition to having the ability to professionally transmit and monitor radio communications.

• 1. Associate's Degree in Criminal Justice or a related field.
• 2. Customer service experience and knowledge of public safety procedures and techniques.
• 3. Valid First-Aid/CPR/AED certification.
• 4. Two years of experience in security, law enforcement, military police, emergency response, or customer service.
• 5. Proficiency with computer technology, including email, word processing, and radio communications.

• 1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements.
• 2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including buildings, indoor and outdoor common areas, garages and other parking areas. Checks for suspicious occurrences, notifying appropriate authorities.
• 3. Responds to and investigates situations reported to Central Alarm Station. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention.
• 4. Checks  of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information…