Telecommunications Engineer

We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.

Responsibilities:
• Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.
• Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.
• Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.
• Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.
• Support activities connected to post-payment operations where telecommunications coordination is required.
• Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.
• Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.