Kitchen Equipment Service Technician

About the Role:

As a Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals, and other commercial customers.

What Will Your Day Look Like? Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment. Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.

• On-the- job training as well as ongoing training with the potential for advanced certifications
• Receive a company service vehicle, fuel card, computer, and cell phone for business use
• Comprehensive benefits program including 401k, pension and paid time off with eligibility beginning upon start date

• High School diploma or equivalent
• A minimum of one (1) year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service
• Valid state issued Real r’s license and acceptable motor vehicle history
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

• Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision

• Ability to lift up to 70 pounds regularly.
• Ability to frequently bend, kneel, push, pull, reach, and squat throughout the workday.
• Ability to work on ladders, rooftops, elevated platforms, and in confined or tight spaces when necessary.
• Ability to work in hot, cold, wet, humid, freezing, and other challenging environmental conditions.
• Ability to work around moving mechanical parts, pressurized equipment, open flames, heated surfaces, liquids, and electrical hazards.
• Ability to safely operate hand tools, power tools, testing equipment, and related service equipment.
• Ability to distinguish colors, read technical documents and gauges, and perform diagnostic work.
• Frequent driving to customer locations, including extended periods of sitting.

Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at

Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times.

We are OEM-agnostic with the ability to service more than 10,000 types of equipment - giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs.

As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers - from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.