Transportation Operations Center; TOC) Operator

Initial Posting Date: 08/12/2026

Final date to receive applications: 11/02/2026

Agency:
Department of Transportation

Salary Range: $4,312 - $5,988

Position Type:
Employee

Position Title:

Transportation Operations Center (TOC) Operator

Job Description:

Transportation Telecommunications Specialist 1 – Transportation Operations Center (TOC) Operator Oregon Department of Transportation Delivery & Operations Division – Region 1 Operations & Emergency Services Section / TOC Dispatch Portland

The role:

As an operator, you will oversee the daily operation of the transportation system, respond to incidents that impact travel and coordinate both internal and external communications and services. Your quick decision-making skills will help keep field crews safe while enhancing the safety and mobility of travelers across Oregon.

Names of qualified applicants will remain on the list for further consideration. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

Before applying, visit our applicant information website to learn more about our process.

A day in the life:
Monitor transportation system conditions, radio communications and weather conditions. Implement incident and weather related response plans. Receive, input and notify crews about maintenance or repairs. Implement detour routes, including dispatching of staff and equipment. Review and maintain familiarity with statewide and regional standard operating guidelines, emergency operations plans and TOC systems. May be restricted to a workstation for long periods, sometimes in a close working area.

Subject to noise levels caused by equipment and radio transmissions. May be required to work extended hours, including nights, weekends, and holidays. May be required to work day shift, swing shift, flexible shifts, alternating shifts, nights and weekends. Maintain continual and consistent alertness and attention to monitoring an answering a variety of technical equipment including a multi-line phone system and a multichannel radio system.

Routine exposure to multiple conflicting priorities that sometimes involve life threatening decisions and communicating with the public, often under confusing or crisis conditions.

To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.

Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

Public Service Loan Forgiveness opportunity!

Minimum qualifications:

• Two years of public contact experience that includes gathering, relaying, and providing information to others AND evaluating activities or incidents, and determining an appropriate course of action.
• One year of this experience must include receiving and dispatching emergency requests using radio equipment, telephone, and/or computer.
• Note:
  
  Successful completion of a Certified Emergency Communications Course…