Technician - Patient Care

Seeking a compassionate and experienced Patient Care Technician (PCT) / Urgency Center Tech for a direct-hire, permanent position in New Hope, MN. Working under the direction of the clinical care team, the technician delivers supportive, patient-centered care, assists with patient flow, and performs clinical support duties within an urgent care/urgency center environment.

• Supportive & Clinical Care:
  Deliver direct, compassionate patient care under the supervision of registered nurses and providers, supporting both patients and their families.
• Patient Flow Management:
  Assist with triaging efficiency, rooming patients, monitoring vital signs, and optimizing patient movement throughout the clinical facility.
• Emergency & Technical Support:
  Execute emergency care procedures, clinical protocols, and supportive interventions within the scope of EMT/PCT training.

• Education &
  
  Certifications:
  
  
  • Successful completion of an accredited EMT Program [REQUIRED].
  • Active National or State EMT Certification [REQUIRED].
  • Active BLS certification through the American Heart Association (AHA) [REQUIRED].
• Clinical
  
  Experience:
  
  
  • Minimum 1+ years of clinical technician experience in a hospital or outpatient clinic setting [REQUIRED].
  • Prior Emergency Department (ED) or urgent care clinical experience [PREFERRED].
• Agency Direct-Application Restriction: Candidates who have applied directly to the health system are strictly ineligible for agency submission.

• FTE & Commitment: 0.9 FTE (Full-Time | 36 hours per week average).
• Shift Duration: 12-hour shifts (7:45 AM – 8:15 PM or 8:00 AM – 8:30 PM).
• Rotational Schedule (6-Week Cycle):
  • Week 1:
    Fri / Sat / Sun (7:45 AM – 8:15 PM)
  • Week 2:
    Wed / Thu / Fri (8:00 AM – 8:30 PM)
  • Week 3:
    Tue / Wed / Thu (8:00 AM – 8:30 PM)
  • Week 4:
    Fri / Sat / Sun (7:45 AM – 8:15 PM)
  • Week 5:
    Tue (8:00 AM – 8:30 PM) / Thu (7:45 AM – 8:15 PM) / Fri (8:00 AM – 8:30 PM)
  • Week 6:
    Mon / Wed / Thu (7:45 AM – 8:15 PM)
• Weekend Requirements: Rotating weekends as scheduled per department rotation.
• On-Call Requirements: None.

• Loan Forgiveness: Non-profit health system qualifies for the Public Service Loan Forgiveness (PSLF) program.
• Health & Financial: Comprehensive Health & Welfare benefit packages, 401(k) retirement match or pension plan, and generous Paid Time Off (PTO).
• Family & Education Support: Tuition reimbursement, adoption reimbursement (up to $3,000/child), and 10% off childcare tuition through partner programs.
• Wellness Perks: 24/7 on-site fitness center access for benefit-eligible team members.