Veterinary Assistant​/Customer Service Representative - Plymouth Heights Pet Hospital

Plymouth Heights Pet Hospital - New Hope, Minnesota

Do you want to spend your days covered in hair and toenails? Do you love playing with blood and urine? Are you looking for laughter, a fun, family-oriented, and collaborative team environment? Most importantly, do you want to make a difference in the lives of animals and their pet parents?

At Plymouth Heights Pet Hospital, we strive to do just that every day!

We currently have an opening for a Part-Time Veterinary Assistant/Customer Service Representative at our busy,
AAHA-accredited, six-doctor practice
. If you're looking for an opportunity to grow your skills while working with a supportive and dedicated team, this could be the right place for you.

We are a full-service veterinary practice committed to providing high-quality medical care to our patients and exceptional service to their families.

At Plymouth Heights Pet Hospital, we fully utilize our support team's skills and talents and encourage everyone to contribute to a supportive, collaborative, and positive work environment.

• Positive, enthusiastic, and self-motivated
• A dependable team player who enjoys working collaboratively
• Detail-oriented and organized
• Articulate and comfortable communicating with clients and coworkers
• Passionate about providing excellent customer and patient care
• Eager to learn and grow professionally

If you love animals, enjoy working with people, and don't mind a little hair, toenails, blood, and urine along the way, we'd love to hear from you!

The Veterinary Assistant/Customer Service Representative supports and assists the Veterinarians and Veterinary Team, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit.

• Foster a culture built on our values:
  Respect, Learning, Do the Right Thing, WOW Service,and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for thepet’s visit. Document patient information, and update records
• Calm, soothe, comfort, and restrain pets before, during, and after procedures
• Take note on examination results and updates records as directed by veterinarians
  • Provide the owners education, resources and information on how best to care for pets in general, atthe Veterinarian’s direction, for specific conditions, and after various procedures
• Monitor and track pet’s physical status and vital signs following surgery
• Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded pets
• Clean and disinfect cages, pens, runs, and boarding areas
• Feed, water, bathe, and exercise pets during their visit
• Respond to general questions from clients
• Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance
• Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, andtreat them under the direction of the Veterinarian
• May administer medication, perform routine laboratory tests, fill prescriptions, and educate clienton use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity
• Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and…