Quality Assurance Manager - Metal Plating

Location: Avtec Finishing – New Hope, MN
Schedule: Full-Time | 40–45 Hours per Week + Additional Hours as Required

Starting Salary: $95,014.40 - $ Annually + DOQ
Employment Type: Full-Time | Salaried, Exempt
Signing Bonus
: $3,000 for eligible new hires

We offer more than a competitive starting salary. Our compensation package includes additional opportunities to increase your annual earnings.

• Annual Base Salary: $95,014.40 - $
• Quarterly Profit Sharing: Potential to earn up to $4,800 annually
• New-Hire Signing Bonus: $3,000 for eligible new hires

Potential Annual Earnings:
Base Salary + Up to $4,800 in Profit Sharing

* Plus a $3,000 New-Hire Signing Bonus!

Profit sharing is based on Company performance and program eligibility and is not guaranteed. Signing bonus eligibility and payment terms apply.

Quality isn't just about passing an audit or catching mistakes. It's about developing reliable processes, holding people accountable, solving problems, and ensuring that every part leaving our facility meets customer expectations.

We are an established metal-finishing processor serving demanding industries, including aerospace, defense, medical, and industrial markets.

We are seeking an experienced Quality Assurance Manager who can lead our quality team, maintain our Quality Management System (QMS), and ensure compliance with customer specifications and applicable industry requirements.

Experience with Nadcap accreditation, ISO quality systems, and ITAR-controlled operations is highly desirable.

The successful candidate will be a hands-on leader who understands that quality starts on the production floor, not just behind a desk.

Quality Leadership & Team Development

• Lead, coach, train, and develop quality assurance personnel.
• Establish clear performance expectations and promote accountability.
• Build a culture where employees understand and take ownership of quality.
• Partner with Production and other departments to resolve quality concerns.

Quality Systems & Regulatory Compliance

• Manage and continuously improve the Company's Quality Management System.
• Maintain quality manuals, procedures, records, and specification libraries.
• Support and maintain Nadcap and ISO accreditation requirements.
• Conduct internal quality audits and coordinate customer audits.
• Ensure applicable customer specifications and regulatory requirements are met.
• Support compliance with applicable ITAR requirements.

Problem Solving & Continuous Improvement

• Investigate nonconformances and customer quality concerns.
• Lead root cause analysis and corrective action efforts.
• Manage the Corrective Action System and support Material Review Board activities.
• Analyze Cost of Quality and identify opportunities to reduce defects, rework, and waste.
• Monitor corrective action effectiveness and prevent recurring issues.

Technical & Customer Responsibilities

• Interpret customer specifications, drawings, and technical requirements.
• Oversee inspection, testing, equipment calibration, and related documentation.
• Review and certify plating processes when required.
• Communicate professionally with customers regarding quality concerns and resolutions.
• Support contract reviews and technical questions involving specifications.

Required Qualifications

• Previous supervisory or management experience in quality assurance.
• Demonstrated experience maintaining and improving a Quality Management System.
• Working knowledge of quality audits, corrective actions, root cause analysis, and document control.
• Ability to interpret technical specifications, blueprints, and customer requirements.
• Stro…