General Manager

Position Overview

Title: Restaurant Manager

Starting from $60,000 annually plus a monthly training incentive of $1,500. Pay is based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.

• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Tuition Reimbursement
• Crew member Assistance Program
• Pet Insurance
• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• One Pass Gym Membership Program

• Weekly Pay*
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• * Weekly pay, except in some states (e.g., California) where the company pays bi-weekly.
• ** Some locations may vary
• Perkspot Employee Discount Programs

• Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting.
• Ensures overall restaurant compliance to company standards, policies and laws.
• Hires and terminates management-level crew members including status change and payroll process.
• Creates crew member work and training schedules.
• Develops management-level crew members including performance management.
• Acts as manager on duty, opens and closes the restaurant, manages cash handling.
• Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance.

• Enforces Raising Cane’s policies and standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Deploys crew members during a shift and provides exemplary customer service.
• Utilizes reward and recognition program for the crew members in the restaurant.
• Authorizes employee functions requiring manager approval (e.g., discounts, timeclock overrides).
• Ensures cleanliness of the restaurant and ensures the facility is in good working order.
• Achieves and maintains training restaurant status.
• Achieves “meets expectations” or better metrics in all crew member and operations performance metrics.
• Completes other duties as assigned.

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize problems, set goals, create plans and convert plans into action to solve problems.
• Able to measure performance, subjectively and objectively with a high level of emotional intelligence.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant.
• 5+ years of restaurant or retail management experience.
• New restaurant opening and local restaurant marketing experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver’s license.

Additional Information: All personal information will be kept confidential according to EEO guidelines.

Legal Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.