Data Entry and Customer Service Specialist

Work with Plants! Year-Round Office Role with Benefits

About Us
Medford Nursery is one of the premier suppliers of top-quality container plants in the Northeast. Our office is located right on a beautiful 400+ acre farm — so while you’ll be in an office setting, you’ll also enjoy the unique environment of working surrounded by nature. We’re a supportive, close-knit team that values accuracy, teamwork, and growth.

The Role
We’re looking for a
Data Entry Specialist
who enjoys working with numbers, spreadsheets, and processes. This is a full-time, year-round position with benefits. You’ll play an important role in keeping our orders accurate and our customers happy.

• Accurately and quickly process customer orders
• Identify and resolve errors to ensure customer satisfaction
• Document payments, credits, and invoicing
• Generate reports as needed for management and other departments
• Handle daily invoicing and delivery paperwork
• Support your teammates and assist other departments when needed
• Create custom price tags for customers
• Interact with customers, as needed, to address questions and resolve issues with invoices, credits, orders, and pricing.

• Work two evenings per week (later hours)

• Data entry experience in an office environment
• Strong computer skills:
  Microsoft Office + ability to learn new software quickly
• Detail-oriented, organized, and self-motivated
• Professional and adaptable in a fast-paced, changing environment
• Customer service focus and willingness to pitch in wherever needed
• Must be comfortable with occasional extended hours during peak season

• Competitive pay starting at$18 based on experience.
• Health, dental, and 401(k) with company match
• Paid time off
• Year-round stability — not just a seasonal role
• A team-oriented, welcoming environment in a unique farm-based office setting

Job Type: Full-time

We comply with the ADA and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

We welcome the chance to review your qualifications and, if a position is available, our Human Resource Department will notify you. We are an equal opportunity employer.