Order Entry Coordinator

Location: Woodcliff Lake
Order Entry Coordinator page is loaded## Order Entry Coordinator remote type:
On-site locations:
Woodcliff Lake, NJtime type:
Full time posted on:
Posted Yesterday job requisition :
JR251449

Shift: Monday through Friday, 11:00 AM - 7:30 PM Compensation: $20.00 per hour
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* SUMMARY:

** Responsible for providing administrative support to project management and sample receiving as well as providing customer service to all clients.
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* ESSENTIAL FUNCTIONS:

*** Overseeing or reviewing, completing and processing various types of standard project management forms, documents, databases, and related materials and information.
* Provides complex to specialized interpretation and counsel to staff, management, and functional leaders regarding project management policies, programs and practices for standard operations.
* Provides complex to specialized research, feedback and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
* Assists with more complex projects involving client contact, verification of accurate check-in of samples, monitoring status of analysis, providing response to client inquiries, and invoicing client, as determined by the supervisor.
* Directs client calls and requests to appropriate project manager for follow-up.
* Schedules and creates sample kits based on client's sample needs.
* Sets up accounts and account pricing within the Laboratory Information Management System (LIMS) and ensures account information is up to date.
* Reviews login dashboard and updates information and confirmations as necessary.
* Ensures approved reporting styles are applied to analytical reports.
* Assists with developing or participating in project management or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management.
* Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
* Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
* Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
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* QUALIFICATIONS:

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* Education and Experience:

** High School Diploma/GED; AND five (5) years of administrative support or customer support experience; OR an equivalent combination of education, training and experience.
** Required Knowledge and Skills
**** Required Knowledge:
*** Fundamental principles, practices and techniques of project management.
* Standard understanding of the administration and oversight of project management programs, policies and procedures.
* Fundamental methods to resolve or navigate client's, questions and concerns.
* Standard understanding of applicable laws, codes and regulations.
* Understanding of standard analytical testing.
* Computer applications and systems related to the work.
* Principles and practices to serving as an effective project team member.
* Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
* Correct business English, including spelling, grammar and punctuation.
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* Required Skills:

*** Overseeing and administering standard project management functions.
* Training others in policies and procedures related to the work.
* Serving as a team member and the development and management of projects.
* Operating in a both a team and individual contributor environment.
* Interpreting, applying and explaining applicable laws, codes and regulations.
* Preparing fundamental functionals reports, correspondence and other written materials.
* Using initiative and independent judgment within established department guidelines.
* Using tact, discretion and prudence in working with those contacted in the course of the work.
* Performing effective oral presentations to large and small groups across functional peers and the department.
* Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
* Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

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Benefits  When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K…