Administrative Coordinator

Administrative Coordinator

Location:

In-Office – Mount Laurel, NJ

About Alera Group:
Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

• Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.
• Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.
• Make an impact – Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

The Administrative Coordinator provides administrative support to ensure the efficient operation of the office and support business objectives. This role partners with managers and employees on a variety of organizational, communication, and coordination activities while managing confidential and time-sensitive information. The ideal candidate is highly organized, detail-oriented, and capable of handling multiple priorities in a fast-paced environment. Strong communication skills, sound judgment, professionalism, and the ability to work independently are essential to success in this position.

The role requires a proactive approach, adaptability, and a commitment to delivering high-quality work in a timely manner.

• Manage and respond to inquiries received through dedicated email inboxes.
• Monitor and process incoming faxes, ensuring timely distribution to the appropriate teams.
• Handle incoming phone calls and voicemail messages, directing inquiries to the appropriate internal contacts.
• Serve as a point of contact for employees, clients, and visitors by providing timely and professional assistance.
• Order and maintain office supplies and support office operations.
• Perform a variety of administrative duties, including copying, scanning, filing, data entry, and document management.
• Prepare, sort, and distribute incoming and outgoing mail.
• Maintain accurate records and documentation while ensuring confidentiality of sensitive information.
• Assist with scheduling, correspondence, and other administrative support activities as needed.
• Resolve routine administrative issues and
  ** escalate
  * * concerns when appropriate.
• Provide reception desk coverage and greet visitors in a professional and welcoming manner.
• Collaborate with team members and support special projects to help achieve departmental goals.

• 1+ years of administrative, office support, customer service, or related experience
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
• Strong attention to detail and commitment to accuracy
• Demonstrated problem-solving skills and ability to work independently
• Ability to handle confidential and sensitive information with professionalism and discretion

• Associate's or Bachelor's degree
• Experience supporting a fast-paced professional services, insurance, healthcare, or corporate environment
• Knowledge of office management systems, administrative procedures, and records management practices
• Experience managing shared inboxes, phone systems, or document management processes
• Experience serving as a primary point of contact for clients, customers,…