Solar Operations Administrator

## Solar Operations Administrator Apply:
Morganville, NJ - Solar:
Full time:
Posted Today:
R6392
*
* Job Summary:

** The Solar Operations Administrator will manage contract processing, customer scheduling, and invoicing while ensuring smooth communication across departments. They will maintain project tracking in tools like Trello and Hub Spot, update customer information, and act as the primary point of contact for customers during scheduling and service interactions. Additionally, the role involves handling administrative tasks, maintaining vendor relationships, ensuring data integrity, and providing training on software and processes.

*
* Primary Responsibilities:

*** Processes new contracts and coordinates with various departments and individuals
* Manages customer scheduling and updates field calendar.
* Handles invoicing and payment processes.
* Monitors project statuses and updates project management tool (Trello).
* Acts as the main point of contact for customers during scheduling.
* Communicates with customers regarding crew ETA.
* Updates information in Hub Spot and other databases.
* Assists with administrative tasks such as answering calls, collecting packages, and ordering office supplies.
* Maintains relationships with vendors, accounts payable, billing, and IT support.
* Handles customer complaints and escalates when necessary.
* Assists with printing marketing materials and tracks referrals.
* Manages invoicing, vendor invoices, and credit card reconciliation.
* Maintains data integrity in various systems (Trello, Hub Spot, SharePoint).
* Manages lease-related jobs and communication with IGS Solar.
* Provides training on software and creates standard operating procedures (SOPs).
* Assists the service team with agreements, billing, and record-keeping.  
*
* Required Skills:

*** Demonstrates a drive for results, efficiency, and embraces continuous improvement.
* Strong relationship building and superior communication skills.
* Exceptional organizational skills and document management skills with an acute attention to detail.
* Ability to adapt, evolve and thrive in an ever-changing environment.
* Positive attitude, self-motivated, strong analytical skills, results oriented, driven.  
** Minimum

Education and Experience:

*** Bachelor's degree in business administration, communications, or in a related field or equivalent experience
* 3+ years’ experience in customer service, billing, project coordinator, or office administration
* Intermediate Microsoft Excel, PowerPoint, Outlook, Word skills.
* Knowledge of solar a plus
** Work Authorization:
** Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.