Clinical Support Clerk

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Regular Full Time Professional Magnolia, NJ, US

3 days ago Requisition

Magnolia, NJ
Full-Time
$20.85 per hour
Daily Pay Available

At South Jersey Behavioral Health Resources, Inc., we believe compassionate, responsive administrative support is essential to delivering high-quality behavioral health services.

We're seeking a courteous, organized, and detail-oriented Clinical Support Clerk to support our Outpatient Services team. In this role, you will help create a welcoming experience for consumers and visitors while managing front desk operations, medical records, electronic health information, and other administrative responsibilities.

If you are committed to excellent customer service, confidentiality, accuracy, and helping others, this is an opportunity to build a meaningful career while supporting individuals in your community.

South Jersey Behavioral Health Resources, Inc. (SJBHR) provides behavioral health services and support to individuals throughout the South Jersey community.

Our Clinical Support Clerks play an important role in helping consumers access services by maintaining accurate information, supporting clinical staff, protecting confidential records, and ensuring front desk and medical records operations run effectively.

Every day, our team members help strengthen access to care while supporting the delivery of compassionate behavioral health services.

• Competitive Compensation
• Daily Pay – Access Your Earned Wages Before Payday
• 403(b) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Paid Training Programs
• Professional Development Opportunities
• Opportunities to develop behavioral health administrative experience
• Experience working with Electronic Health Records

• Support the delivery of essential behavioral health services
• Create a welcoming and professional experience for consumers
• Help clinical teams provide timely and coordinated care
• Protect confidential consumer and medical information
• Strengthen services within the South Jersey community
• Join a mission-driven behavioral health organization

As a Clinical Support Clerk
, you will support front desk, medical records, and clinical operations.

• Greet and assist consumers and visitors in a professional and welcoming manner.
• Answer incoming calls, schedule appointments, route calls appropriately, and document messages accurately.
• Check consumers in for scheduled services.
• Gather and verify demographic, insurance, and required consumer information.
• Enter clinical and administrative information into the Electronic Health Record and other systems.
• Assist consumers with intake paperwork and registration requirements.
• Monitor provider schedules to support timely service delivery.
• Collect fees and copayments following agency procedures.
• Reconcile consumer accounts and assist with follow-up activities related to balances.
• Maintain strict confidentiality of consumer, medical, and financial information.
• Provide administrative support and coverage at other locations as needed.

• Maintain the security and confidentiality of all medical records.
• Process authorized requests for information in compliance with HIPAA requirements.
• Communicate professionally with consumers and authorized third parties.
• Support staff in maintaining complete, accurate, and current records.
• Retrieve, organize, file, and maintain paper and electronic charts.
• Ens…