Sales Support Coordinator

Sales Order and Inventory Support Coordinator

Join to apply for the Sales Order and Inventory Support Coordinator role at Nourison Home

The Sales Order & Inventory Support Coordinator plays a critical role in supporting the Domestics Department sales operations through accurate order processing, inventory reporting, and customer coordination. This position ensures seamless communication between internal teams and key retail partners, maintaining data integrity and optimizing inventory flow to meet business objectives.

Key Responsibilities

• Complete customer-specific templates and item set up forms accurately and timely.
• Collaborate with key customers via online systems to create orders and set up SKUs for eCommerce platforms.
• Create and review production orders using Tableau to confirm purchase orders are on schedule.
• Create and maintain article master records tailored to retailer-specific product categories.
• Promptly review and resolve EDI (Electronic Data Interchange) errors to ensure order accuracy.
• Review in-stock levels with SVP and proactively place future orders to support ongoing programs.

Inventory Management

• Maintain and update inventory reporting for all items within the division.
• Utilize Power Query Editor to automate inventory reports and streamline data analysis.
• Monitor inventory levels across key categories to support merchandising strategies, including ordering additional goods or planning for product discontinuation.
• Assign or remove inventory reserves based on customer needs and program requirements.
• Run low-stock reports to identify cancellations or slow-moving items and recommend disposition strategies.
• Provide weekly inventory reports for Home Goods, confirming product availability and pricing.
• Perform manual updates for inventory sheets not compatible with automated tools.
• Ensure accurate SKU coding for visibility across active, discontinued, seasonal, and other product statuses.
• Monitor container timelines to ensure timely delivery and inventory flow.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or related field preferred.
• 2–4 years of experience in order management, inventory coordination, or sales operations.
• Proficiency in Excel, Power Query, and Tableau; experience with EDI systems is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

• Experience working with major retailers and eCommerce platforms.
• Familiarity with ERP systems and inventory planning tools.
• Analytical mindset with a proactive approach to problem-solving.

Seniority level
:
Entry level

Employment type
:
Full-time

Job function
:
Information Technology

Industry
:
Wholesale