Marketplace Operations Manager

Marketplace Operations Manager

Location: Pine Brook, New Jersey (In-Office). Flexibility as needed, but day-to-day is in-office.

Lighthouse Publications Inc. is the U.S. subsidiary of Leuchtturm Gruppe, a global provider of premium stationery and collecting supplies. We represent brands including LEUCHTTURM
1917, Semikolon, Stilform, and others, and operate a growing multi‑channel ecommerce business in the U.S.

We are seeking a Marketplace Operations Manager to own and grow our third‑party marketplace channels, with Amazon as the primary focus.

This is a hands‑on, execution‑focused role with clear ownership and measurable outcomes. You will work closely with internal teams, external partners, and one direct report to ensure marketplace operations are efficient, compliant, and positioned for steady growth.

• Own day‑to‑day Amazon Seller Central operations, including catalog health, listings, compliance, and expansion
• Create, maintain, and optimize A+ Content and Amazon Brand Store content in alignment with brand guidelines
• Support product launches and ongoing catalog enhancements
• Monitor, troubleshoot, and resolve listing issues, suppress ions, and policy flags
• Manage catalog updates at scale, including bulk uploads and listing audits where appropriate
• Act as the primary point of contact for our Amazon advertising agency
• Lead regular performance reviews, align on priorities, and ensure timely execution
• Monitor advertising performance and proactively identify opportunities or risks
• Manage Amazon reporting, payouts, fees, and basic accounting reconciliation
• Maintain clear, reliable performance reporting for revenue and profitability
• Coordinate inventory availability and address operational issues tied to stock levels (e.g., suppress ions, stranded inventory)
• Support pricing hygiene and promotional coordination in partnership with internal teams
• Oversee and support team members responsible for listings and supporting marketing and business operations
• Document processes and workflows to ensure consistency, continuity, and scalability
• Support the launch and ongoing operation of additional marketplaces over time (e.g., eBay, Walmart)

• Hands‑on experience managing Amazon Seller Central
• Working knowledge of A+ Content, Amazon Brand Stores, and advertising workflows
• Strong organizational skills with high attention to detail
• Comfortable operating within marketplace rules, policies, and operational constraints
• Clear communicator who follows through and closes loops

Mid‑Senior level

Full‑time

Management and Manufacturing

Manufacturing

Lighthouse Publications Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.