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Operations Manager ; eCommerce Fulfillment Specialist
Job in
Englewood Cliffs, Bergen County, New Jersey, 07632, USA
Listed on 2026-01-02
Listing for:
INTELLISWIFT INC
Full Time
position Listed on 2026-01-02
Job specializations:
-
Business
Ecommerce
Job Description & How to Apply Below
Location: Englewood Cliffs
Pay rate range - $25/hr. to $30/hr. on W2
Schedule:
5 days fully onsite
Operations Management, Order Management, Forecasting
Key responsibilities and requirements Roles and responsibilities- Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of clients orders.
- Analyze order data across Client and partner systems to detect and address inaccuracies and risks, proactively manage exceptions and their resolutions, and maintain an accurate picture of all orders in the pipeline.
- Partner cross-functionally with business, supply chain, customer support, and technical product teams to address customer, logistical, technical, and payment-related issues.
- Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience.
- Develop & own volume forecasting for our logistics partners for capacity planning purposes.
- Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement.
- Bachelor's degree required
- 4+ years relevant experience in fulfillment or eCommerce business operations
- Experience with Alteryx & Tableau software is a strong advantage
- High volume eCommerce order management experience preferred
- Six Sigma certification preferred
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