Innovation Business Analyst

About us:

Connect One Bank proves that putting people first is a better way to do business. At Connect One, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

Connect One is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At Connect One,

you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.

Connect One Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

The Innovation Business Analyst will play a critical role in advancing Connect One Bank’s innovation strategy by helping translate business challenges, client needs, operational friction, and emerging technology opportunities into executable solutions.

This role sits at the intersection of banking, fintech, payments, strategy, AI, automation, data, product thinking, and operational execution
. The ideal candidate is naturally curious, highly analytical, commercially minded, and energized by the transformation taking place across financial services. They should be equally comfortable evaluating internal workflows, mapping technical requirements, supporting pilot programs, working with vendors, and helping business lines rethink how banking products and services are delivered.

At Connect One, innovation is not solely modernization. It is about building smarter, more scalable, and more client-centered ways to operate. This role will support initiatives that improve efficiency, reduce friction, enhance the client and employee experience, strengthen operational discipline, and help the Bank continue evolving as a forward-thinking financial institution.

The Innovation Business Analyst will work closely with digital banking, product owners, technology partners, business line leaders, operations, risk, compliance, and external fintech vendors to move ideas from concept to pilot to implementation. The role requires someone who can bridge strategy and execution, ask thoughtful questions, document requirements with precision, challenge outdated processes, and help mobilize teams toward practical outcomes.

This position is ideal for someone interested in becoming deeply engaged in the fintech ecosystem while also learning how innovation is responsibly deployed inside a regulated financial institution.

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Support the Bank’s innovation roadmap by identifying and advancing initiatives that improve client experience, employee experience, operational efficiency, scalability, and revenue opportunity.
• Serve as a central point of coordination between Innovation, business lines, operations, IT, risk, compliance, product teams, and external vendors.
• Translate business needs and strategic priorities into clear requirements, project plans, work streams,…