Service Advisor

Schwartz Mazda is a fourth-generation family‑owned business dedicated to delivering the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on how we treat our customers. Over 106 years, our employees have been like family, and when they are happy, that positivity shines through to every customer.

$50,000.00/yr - $85,000.00/yr

Our growing Business Development Department is seeking ambitious, goal‑oriented individuals. No automotive experience is required—customer service and sales professionals looking for an opportunity to grow and develop their career are encouraged to apply.

• Best hours in the industry
• Spa Days
• Amazing culture
• Great pay
• Opportunity for advancement
• Incredible longevity bonuses
• Fun team outings
• Amazing paid training
• Medical
• Vision
• Dental
• 401 W/ Match
• HSA
• Paid Maternity Leave

• Salary, commission, and bonus‑based pay plan
• Training onsite and offsite through dealer training such as NA. You will be trained under one of the industry’s best BDC Managers on phone and internet leads as well as all internet applications.
• With a rapidly growing dealership and a need for used car, new car, service, and truck specialists, there is room to grow into a BDC Manager of these departments. Schwartz is a fun, growing, and always improving work environment with many company outings and competitions.
• Weekly goals
• Team environment and a new office is being built as part of the new building plan
• Medical, vision, dental
• 401 with Match
• HSA
• Paid Vacation

• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer's experience by carrying out additional assignments that allow the dealership to leave a positive impression with the customer
• Assist the Service Manager with managing and hiring technicians and service advisors
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Update customers during all points of service
• Give out loaners to customers
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ability to work full time, including Saturdays and some evenings
• Confident, pleasant, and professional phone voice
• Possess time‑management skills and be able to work independently
• Not scared of the word "No"