Customer Experience Leader - Data-Driven CX & Ops
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
PDI
- Brand in Woodcliff Lake, NJ is seeking a Manager of Customer Experience to enhance customer care and operational excellence.
This role involves leading the Customer Care Team, using data insights to improve service metrics, and fostering collaboration across departments. Candidates should have 10+ years of experience in a customer service or sales role.
The company offers a competitive salary of $105,000 – $120,000 annually, medical coverage, 401(k) with match, and various employee benefits.
We are currently recruiting a Customer Experience Leader
- Data-Driven CX & Ops for our team in Woodcliff Lake, NJ, United States.
Step into the Customer Experience Leader
- Data-Driven CX & Ops role at PDI
- Brand in Woodcliff Lake, NJ, United States and grow with us.
Please review the full job details above before applying.
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