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Hybrid Collections & Customer Service Specialist

Job in Wall Township, Monmouth County, New Jersey, USA
Listing for: Velocity Portfolio Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 47000 USD Yearly USD 40000.00 47000.00 YEAR
Job Description & How to Apply Below
Location: Wall Township

Velocity Investments in Wall, NJ, seeks a full-time Collector/Customer Service Representative to manage calls, negotiate payment plans, and document account activity. This role blends inbound/outbound customer service with debt resolution, reporting to the Collections Manager.

The position offers a hybrid schedule (9 AM–5 PM with some days in-office) and benefits including medical, vision, dental, a 401(k), and ESOP participation. Prior collections or customer service experience is a plus.

We invite applications for the Hybrid Collections & Customer Service Specialist position located in Wall Township, NJ, United States.

The following role is for a Hybrid Collections & Customer Service Specialist with Velocity Portfolio Group.

Our organisation is growing, and we are hiring a Hybrid Collections & Customer Service Specialist in Wall Township, NJ, United States.

This role is for the Hybrid Collections & Customer Service Specialist role at Velocity Portfolio Group.

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