Client Service Coordinator

Position Title:

Client Service Coordinator

A well-established retail services organization is seeking a Client Service Coordinator to support client relationships, coordinate shipments, maintain accurate customer information, and ensure day-to-day service needs are handled efficiently. This role is ideal for someone who enjoys client interaction, stays on top of details, and thrives in a close-knit team where reliability matters.

The ideal candidate is organized, responsive, and dependable, with 1–3 years of professional experience and the ability to manage multiple priorities while providing friendly, professional service.

$20 - $25 / hour, DOE

• Assist with client shipments and coordinate shipping needs
• Track client shipment activity and proactively follow up as needed
• Communicate with clients regarding shipments, orders, account information, and general questions
• Enter, maintain, and update accurate client information within company systems
• Respond to client inquiries promptly and provide reliable day‑to‑day support
• Maintain organized, accurate, and up‑to‑date client records
• Collaborate with internal team members to resolve client needs and ensure smooth service

• 1–3 years of professional experience in customer service, client coordination, administrative support, or a related role
• High school diploma required, with some college coursework preferred
• Experience with in consumer goods or a related industry
• Working knowledge of Microsoft Excel, Microsoft Word, and Quick Books
• Strong computer, data‑entry, and organizational skills
• Ability to manage multiple responsibilities and maintain accuracy in a fast‑paced environment
• Professional, friendly, dependable, and comfortable working as part of a small team
• Knowledge of coupons, coupon processing, or retail services is a plus

• 14 paid holidays plus 2 additional optional paid days
• Paid sick time
• Additional time off may be available depending on individual circumstances
• Hybrid work schedule after successful completion of onsite training
• Opportunity to join a stable organization with long‑tenured employees