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Customer Experience Specialist: Order Support & Resolutions

Job in Swedesboro, Gloucester County, New Jersey, 08085, USA
Listing for: Thomas Scientific
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: Swedesboro

Thomas Scientific is seeking a Customer Experience Agent to support customers throughout the order process, answer product questions, and coordinate with internal teams to ensure a positive experience. You will serve as the primary contact, handling orders, inquiries, and documentation with professionalism and courtesy.

The role emphasizes proactive communication, issue resolution, and knowledge of products and resources to meet customer needs and improve satisfaction.

Step into the Customer Experience Specialist:
Order Support & Resolutions role at Thomas Scientific in Swedesboro, NJ, United States and grow with us.

The Customer Experience Specialist:
Order Support & Resolutions position in the Management & Operations, Sales field is open for applications.

We have an opening for a Customer Experience Specialist:
Order Support & Resolutions in Swedesboro, NJ, United States within Management & Operations, Sales.

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