Front Desk Representative

The Holiday Inn of East Windsor is seeking highly motivated candidates for the position of Front Desk Representative to join our award-winning team.

• Greet, check in, and assign rooms to guests in a friendly but efficient manner
• Answer all guests’ questions, confirm reservations, and redirect phone calls to appropriate department when necessary
• Monitor and update records of room availability and guests' accounts
• Review accounts and charges with guests during the checkout process
• Compute bills, collect payments, and make changes for guests accurately
• Record guest comments or complaints, referring guests to managers as necessary
• Attend monthly department meetings and training sessions as necessary

• This position offers a starting rate that ranges from $16.00 to $17.00 per hour depending on qualifications and experience.
• Part time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified).
• Full time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).

• Superb written and verbal communication skills
• Excellent organization and multi-tasking abilities
• Judgment and decision making
• Strong knowledge of MS Office programs
• Experience with Opera is a plus
• Mathematics and reading comprehension
• Strong attention to detail
• Ability to stand for long periods of time
• Must be willing and able to work flexible hours including nights, weekends, and holidays