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B2B Customer Service & Order Management Lead

Job in Township of Manalapan, Monmouth County, New Jersey, USA
Listing for: SomerTile
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Township of Manalapan

Merola Tile in Manalapan Township, NJ seeks a Customer Service & Order Management Manager to lead a high-volume team across multiple channels, oversee order entry, EDI transactions, and customer escalations, and ensure accurate, timely processing.

The role requires 5+ years in customer service/order management with direct supervision, experience across ERP/WMS/CRM systems, and the ability to coordinate with Sales, Warehouse, and IT.

We invite applications for the B2B Customer Service & Order Management Lead position located in Manalapan Township, NJ, United States.

We are seeking a motivated B2B Customer Service & Order Management Lead to join Somer Tile in Manalapan Township, NJ, United States.

Consider building your career as a B2B Customer Service & Order Management Lead at Somer Tile.

The B2B Customer Service & Order Management Lead position in the Sales field is open for applications.

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