Champion: Global Customer Support
Listed on 2026-10-19
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Location: Franklin
Lightera, LLC is seeking a Customer Experience Specialist in the United States to manage inquiries, feedback, and technical support across live chat, email, social media, and ticketing systems.
You will drive continuous improvement by identifying trends and collaborating with Product, Marketing, and Operations to ensure consistent, brand‑conscious communications across time zones.
This role emphasizes teamwork, problem solving, and a customer‑obsessed mindset to enhance satisfaction and loyalty.
We invite applications for the Experience Champion:
Global Customer Support position located in Franklin Township, NJ, United States.
This role, Experience Champion:
Global Customer Support at Lightera, LLC, could be your next career step.
Are you ready to take on the Experience Champion:
Global Customer Support role at Lightera, LLC?
We would love to welcome a new Experience Champion:
Global Customer Support to our organisation in Franklin Township, NJ, United States.
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