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Customer Service Team Lead: Support & Coaching

Job in Upper Saddle River, Bergen County, New Jersey, USA
Listing for: Earthcam-Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Team Lead: High-Volume Support & Coaching
Location: Upper Saddle River

Earth Cam, based in New Jersey, is seeking a Customer Service Supervisor to lead a fast-paced call center team, manage daily activity, coaching, and escalation handling. You will ensure service quality and staff accountability while driving performance improvements.

You will monitor metrics, mentor reps, and coordinate with other departments to resolve complex issues and uphold customer satisfaction.

The Customer Service Team Lead:
High-Volume Support & Coaching role at Earthcam-Inc is now open for applications in Upper Saddle River, NJ, United States.

Step into the Customer Service Team Lead:
High-Volume Support & Coaching role at Earthcam-Inc in Upper Saddle River, NJ, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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