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Customer Service Representative - State Farm Agent Team Member

Job in Township of Mount Laurel, Burlington County, New Jersey, USA
Listing for: Kash Bulsara Insurance and Financial Services, Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below
Benefits:
  • Licensing paid by agency
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a team of five. I've been with State Farm since 1999, building my career in operations and management before opening my own agency. Those experiences gave me a strong foundation for leading a team and providing exceptional service to our customers.

Giving back to the community is important to our agency. Over the years, we've supported local organizations through sponsor ships, donations, and volunteer efforts with Habitat for Humanity.

Our agency offers health benefits, paid time off, licensing costs paid up front, and a strong commitment to work-life balance. We believe in creating an environment where our team can build rewarding, long-term careers.

Our culture is family-oriented, supportive, and free from negativity. I'm looking for someone who is accountable, reliable, dependable, and brings a positive attitude to work every day. If you're looking for a stable, encouraging team where your contributions are valued, we'd love to meet you.

ROLE

DESCRIPTION:

As a Customer Service Representative with Kash Bulsara - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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