Director, Student Navigation Office

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We take pride in the ever-evolving nature of our work, which transforms the lives of our students, preparing them for personal and professional success.

Rider University is consistently recognized by The Princeton Review and U.S. News & World Report as a best college, and as a best‑value institution. With more than 100 majors, minors and programs, 21 Division I athletic teams and 150‑plus clubs and organizations, Rider Broncs create their own pathways to success with the support of the University community.

Rider University invites applications for the Director of the Student Navigation Office. Reporting to the Senior Vice President and Chief of Staff for Student Experience, this individual will be responsible for developing and promoting a supportive and educational environment that is conducive to the academic success and personal development of all students, through academic navigation, training, coaching, campus collaboration, and intensive, proactive outreach.

The Director will establish and maintain collaborative relationships with a variety of constituencies integral to student success, including families, faculty advisors, and on‑campus services. The ultimate outcome of this position is an increase in student retention and degrees completion.

• Providing holistic guidance to students regarding the academic support and student development resources and programs available to them;
• Serving as a point of contact to students during summer orientation;
• Coordinating seminars on transitional topics such as time management, financial literacy, empowerment strategies, understanding financial aid, among others;
• Collecting, maintaining, and analyzing relevant programmatic data for performance improvement;
• Demonstrating a strong understanding of the rationale of all university academic policies and how they are applied.

• Master’s Degree required in higher education, counseling, student service, or related field.
• A minimum of 10 years of higher education experience including academic advising.
• Demonstrated experience in supervision and project management of students, staff and/or teams in a university environment.
• Superior organizational skills, outstanding verbal and written communication skills.
• Demonstrated ability to work effectively with internal and external university stakeholders and to build partnerships.
• Demonstrated knowledge of university systems and structures.
• Satisfactory background and/or DMV checks required.

• Significant experience with the use of technology, including student tracking systems.
• Knowledge of research based best practices for student success.

Rider University is committed to fostering an inclusive, vibrant learning community that embraces students, faculty, and staff of all backgrounds and enables them to achieve success.

Rider University is an Equal Opportunity Employer.