Operations Manager

Funding Operations Manager

Location:

Lakewood, NJ (Full-Time In-Office)
Job Type: Full-Time

Schedule:

Monday–Friday
Salary:
DoE

We are seeking a detail-oriented, highly organized Funding Operations Manager to manage and execute the full administrative workflow of our Merchant Cash Advance (MCA) deals. This is a crucial, in-office role responsible for ensuring that every aspect of a deal—from contracting and pricing to documentation and collections monitoring—is handled with extreme precision and speed
. The ideal candidate will thrive in a fast-paced environment, possess exceptional accuracy, and demonstrate full ownership over the deal lifecycle.

• Deal Administration & Contracting: Accurately edit, finalize, and set up all contracts and funding agreements in our CRM and funding platforms, ensuring correct addendums are included and all contract terms match approved deal guidelines.
• Pricing and Calculations: Perform flawless calculations for pricing, payment schedules, and payback amounts, ensuring zero clerical errors in all financial documentation.
• Stipulation Management: Own the end-to-end process of organizing, tracking, and verifying all required stipulations (e.g., bank statements, IDs), communicating directly and persistently with business owners and brokers to secure missing documents.
• Bank Verifications & Data Extraction: Conduct secure bank logins to verify transactional activity and accurately review and extract cash flow data for use in underwriting and compliance checks.
• Collections Monitoring: Track and review daily bounce reports, monitor overall collection performance, and alert management to issues while coordinating follow-up actions with the collections team or external partners.
• Reporting & Accountability: Prepare accurate weekly collections summaries, maintain updated deal records in the CRM, and provide management with insights on pipeline, funding, and repayment trends.

• 2+ years of demonstrated experience in Merchant Cash Advance, factoring, commercial lending, or other high-volume financial operations is strongly preferred.
• Proven ability to manage documentation-heavy workflows with extreme organizational mastery and reliance on systematic checklists.
• Strong financial literacy, high numerical accuracy, and an absolute commitment to flawless calculations and data entry
  .
• Advanced proficiency with Microsoft Excel/Google Sheets and familiarity with CRM and deal management software (MCA-specific systems are a significant plus).
• Excellent written and verbal communication skills for professional interaction with merchants, brokers, and internal team members.
• Ability to work in-office full time in our Lakewood, New Jersey office
  .

• Competitive compensation with significant growth opportunities based on performance and accountability.
• The chance to play a key operational role in scaling an established MCA funder.
• A fast-paced, professional environment with a collaborative, high-performing team.
• Comprehensive training and tools designed to help you master all aspects of funding operations.