Credit Collections Analyst

Location: Mostly Remote (Monthly travel to corporate_

Type: Hourly — Full-Time

Our client is seeking a Credit Analyst to support thier Credit Department by evaluating credit risk, managing accounts receivable, and maintaining strong customer relationships. This is a hybrid remote role with reliable high-speed wired internet required and monthly on-site visits.

• Manage collections for assigned accounts (calls, emails, letters, texts)
• Resolve billing and payment issues professionally
• Maintain credit limits, account updates, and documentation
• Reconcile accounts and process adjustments
• Reduce delinquency through proactive communication and credit holds
• Review and analyze business & consumer credit reports
• Process new account applications
• Partner with the Credit Manager and Sales teams
• Document all activity and maintain accurate records

We’re looking for someone proactive —a problem-solver who looks for ways to improve processes, prevent recurring issues, and enhance the customer experience.

• Associate’s degree required;
  Bachelor’s preferred
• 3–5 years of credit, collections, or AR experience
• Strong Excel/Word skills;
  Bistrack a plus
• Excellent communication, organization, and follow-through
• Ability to work independently in a remote environment
• Reliable high-speed wired internet
• Ability to travel to Whitinsville monthly and quarterly

• Competitive pay based on experience
• Health & dental insurance
• 401(k) with company match
• PTO and employee discounts