Permit Expediter

general purpose

under the supervision of the construction official, this position consolidates, simplifies, and coordinates permit application procedures; provides expediting and information services to those submitting permit applications for work to be done in the township; utilizes clerical and communication skills to assist the public in understanding, completing, and submitting documentation for the issuance of permits required by the township; acts as point of contact for all internal departments involved in the permit application process;

and performs other duties as required.

• informs applicants of permits and pre-approvals necessary for construction projects.
• provides assistance to applicants in the completion of applications and answers their questions regarding regulations pertaining to the proposed work.
• provides information review services to applicants concerning procedures and/or applications.
• consults, advises, and provides information to prospective businesses and industries on permit application procedures.
• receives, reviews, and adjusts complaints.
• checks all permit applications for correctness, completeness, and compliance with applicable regulations.
• ensures that new applications are entered into the system, either electronically or manually, and sent to the proper department in a timely fashion.
• reviews application forms and other documents required for the submission and processing of permits from all departments and proposes changes to simplify or consolidate the same.
• ensures that all necessary forms and documents are up to date and available in sufficient quantity.
• reviews the flow of the permit process and suggests methods to make it work in a smoother, simpler, and/or more efficient manner.
• assists with the training of new clerical employees.
• supervises a designated section of the clerical activity of the unit and gives assignments to employees.
• organizes assigned work and develops effective work methods.
• establishes, maintains, classifies, indexes, and cross-references records and files.
• prepares reports and routine correspondence.
• performs other related duties as required or assigned.

education :

• a bachelor’s degree from an accredited college or university is preferred.
• technical assistant certification issued by the new jersey department of community affairs is strongly preferred.

experience :

• at least three years’ experience in general clerical work.
• extensive experience in a municipal construction office.
• additional work in code enforcement, which may include: zoning, planning, engineering, and/or fire prevention.
• extensive experience working with the public and delivering quality customer service, preferably in a government setting.
• extensive experience with computers and in data entry.

• working knowledge of the new jersey uniform construction code.
• knowledge of the procedures that must be followed to secure permits for new construction, alterations, and demolition.
• knowledge of township regulations that pertain to the granting of various permits (after a period of training).
• knowledge of the types of permits likely to be needed for the relocation or expansion of a business.
• knowledge of the methods used to analyze information.
• the ability to understand and apply new jersey uniform construction code.
• the ability to understand and apply local ordinances, and resolutions, and codes referring to construction and other work requiring permits.
• the ability to interpret laws, rules, and regulations and apply them to particular situations.
• the ability to deal with the public courteously, tactfully, and promptly.
• the ability to provide guidance and assistance in regard to the permit application process.
• the ability to establish and maintain cooperative working relationships with those interested or involved in the work of permit processing.
• the ability to train and supervise personnel.
• the ability to establish and maintain cooperative working relationships with those interested or involved in the work of the unit.
• the ability to read, write, speak, understand, and communicate in english sufficiently to perform the duties of this position.
• the ability to utilize various types of electronic and/or manual recording and information systems used by the township, department, or related units.
• the ability to review and analyze information concerning the permit review process.
• the ability to maintain records and files, prepare reports, and compose…