Patient Care Coordinator

Patient Care Coordinator at Smile Brands Inc.

As a Patient Care Coordinator, you'll play a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You will greet patients, assist with check‑in/check‑out procedures, schedule appointments, provide information about services and payment options, and help with financial arrangements for treatment.

Monday‑Thursday 7:45‑3:00 pm with a 30‑minute break each day

• Greeting:
  Create a welcoming atmosphere and greet each patient warmly.
• Guiding:
  Assist patients with check‑in/check‑out procedures (including insurance verification), schedule appointments, and provide information about services and payment options.
• Gratitude:
  Express appreciation to patients for choosing us and treat everyone with respect and professionalism.

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

• Previous experience in a dental or medical office setting.

$19‑$22 per hour

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401(k) plan.

Smile Brands supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models ranges from large regional brands to uniquely branded local practices.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.

If you would like to request an accommodation due to a disability, please contact us at

• Entry level

• Part‑time

• Health Care Provider

• Hospitals and Health Care