Health Information Specialist ; Onsite

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanteurs bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

• Full‑time Monday – Friday 8AM – 4:30 PM EST; located in Mountainside, NJ
• Full‑time benefits including medical, dental, vision, 401(k), tuition reimbursement – paid time off (including major holidays)
• In‑person – opportunity for growth within the company

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as needed.
• Consistently apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records and safeguard them in compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensure medical records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound and outbound calls.
• Assist with patient walk‑ins.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Meet productivity expectations as outlined at specific site.
• Schedule pick‑ups.
• Perform other duties as assigned.

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Ability to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in English.
• Detail and quality oriented with respect to accurate and compliant medical records.
• Strong data entry skills.
• Ability to work with minimum supervision, responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Ability to respond to requests in a fast‑paced environment.

• Experience in a healthcare environment.
• Previous production/metric‑based work experience.
• In‑person customer service experience.
• Ability to build relationships with on‑site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: $15.68 — $19.15 USD

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof of completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Exemptions may be considered on a case‑by‑case basis for disability, medical contraindications, pregnancy or pregnancy‑related medical conditions, and/or religion.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status. If you have questions about your rights or need accommodations, please let us know.

Datavant does not discriminate based on pay inquiries. We also provide reasonable accommodations to individuals with physical and mental disabilities on a case‑by‑case basis.