Senior Patient Safety Vendor Management Manager

Job Title:

Senior Patient Safety Vendor Management Manager

Duration: 12 Months

Location:

Plainsboro, NJ 08536

• Reporting Expectations: Onsite; 8:30am-5:00pm EST
• Top Skills Per Mgr:
  • Previous pharmaceutical industry experience in contract or alliance management preferred.

To ensure oversight and management of all contract and vendor related activities pertaining to Patient Safety including, but not limited to contract review and vendor management support in regard to safety information reporting.

To serves as a liaison between USO PS & GxP BUSINESS OPS, USO Patient Safety Group and other departments on Pharmacovigilance Agreement (PVA) related matters.

To contribute and support quality monitoring activities related to safety information reporting and quality tasks performed by suppliers and business partners to ensure compliance with PVA requirements.

This position reports to the Associate Director or Director, Patient Safety Vendor Management. This position works closely with including, but not limited to the following: all units in Patient Safety, USO QA, THE CLIENT'S Legal, THE CLIENT'S Compliance, THE CLIENT'S Commercial, THE CLIENT'S Finance, Global Business Services Bangalore (GBS-BLR), PV & GDP Auditor(s) as well as with counterparts in Global Patient Safety and Contract Owners in NNAS.

External relationships include interactions with THE CLIENT'S business partners, suppliers, healthcare professionals and with FDA personnel concerning safety information reporting matters related to contracts and PVA requirements.

• Exercises considerable latitude and applies extensive pharmacovigilance knowledge and technical expertise in determining and implementing strategies consistent with the unit's functional and corporate goals.
• Manages Patient Safety Vendor Management's responsibilities and maintains oversight toward Patient Support Programs (PSP), Market Research Programs (MRP), call centers, digital health initiatives/activities, social/digital media monitoring services, and Registries incl. contract review and negotiation, management of PVA requirements, and supplier relations.
• Oversees safety information reconciliation and QC activities from suppliers and corporate partners to ensure compliance with PVA requirements.
• Supports development and maintenance of Pharmacovigilance System Master File (PSMF). Ensures accuracy and completeness of data collection programs and associated PVAs in the Global Patient Safety PV Oversight System.
• Monitors and manages the Patient Safety Contracts Management mailbox. Assigns and delegates tasks as appropriate.
• Understands Patient Safety case processing and THE CLIENT'S contracting operations including tool and systems used, exceptions processes, and workflows.
• Collaborates with all units within Patient Safety, other business areas at THE CLIENT'S, GBS-BLR and Global Patient Safety to ensure late reports from suppliers and business partners have been correctly identified and documented as per relevant SOPs, and reported to management. Perform proper root cause analysis, identification, documentation, correction, corrective and preventive action, as appropriate.
• Supports internal and external training activities related to contract and vendor management.
• Provides guidance to contract owners and other stakeholders on safety reporting requirements, incl. PVAs.
• Contributes to business continuity and resource planning. Ensures adequate coverage for essential tasks at all times.
• Provides strategic input and contributes to process / quality improvement initiatives.
• Guides the successful completion of major programs or initiatives, and may function in a project leadership role.
• Participates in onboarding and training of new Patient Safety Vendor Management staff and contingency workers.

• Ensures compliance with all Federal regulations, guidance, and company SOPs regarding safety information reporting from post-marketing sources and clinical trials complaint handling.
• Ensures local/affiliate PVA templates meet both Global and local regulatory requirements.
• Provides audit and inspection readiness and support.
• Develops and maintains company (pharmacovigilance) SOPs.
• Maintains up to date knowledge of the regulations and guidelines issued by FDA and ICH.

• Liaises with suppliers and corporate partners on safety reporting and monitoring issues as appropriate.
• Serves as primary contact, facilitator and communicator of information to…