Field Reimbursement Manager, Pulmonology and Gastroenterology - South Bend

Job Title: Field Reimbursement Manager, Pulmonology and Gastroenterology - South Bend, IN

Location: South Bend, IN

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

• The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business related issues within the Dupixent Business Unit.
• The FRM is a critical front-line member of the Sanofi Genzyme Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience.
• They will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull through efforts.
• FRM responsibilities include but are not limited to the following:
• FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
• Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally in order to lead Dupixent pull through efforts assisting the ABM as appropriate
• Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs
• Plan and implement geographic business plans to support appropriate access to Dupixent
• Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent
• Establish positive and productive working relationships with all key customer segments (internal and external)
• Partner with Alliance colleagues to create a culture of respect and customer focus
• Develop working relationships with state societies, associations and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent
• As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
• Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent

• BA/BS Degree required. Preferably in life sciences or business. MBA is a plus
• 5+ years of experience in the pharmaceutical/healthcare industry. Pulmonology, gastroenterology and / or Market Access is a plus
• Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography

• Demonstrated success of cross functional teamwork and working in a matrix and co-promote
• Must be energetic and driven to succeed
• Interpersonal skills including managing and resolving conflict and building strong working relationships
• Obtain ability to adapt to change and react constructively in a high-energy and…