Bilingual Front Desk & Patient Administration

Join our growing multispecialty healthcare team. You will support patients, physicians, and clinical teams across spine, orthopedics, pain management, and wellness services while helping maintain efficient administrative operations and an excellent patient experience.

Montvale, New Jersey, is the primary administrative location. Coverage at clinical locations is required as needed, with more distant locations requiring less frequent coverage on a rotating basis.

• Schedule, confirm, and coordinate appointments and follow-up care
• Welcome, check in, check out, and assist patients throughout their visits
• Answer telephone calls, manage messages, and respond to patient inquiries
• Assist patients with registration, medical-history, and consultation forms
• Enter and maintain accurate information in the electronic health record
• Coordinate consultation records, referrals, and supporting documentation
• Coordinate with insurance-verification, prior-authorization, surgical-coordination, and billing departments
• Collect and document patient payments
• Protect patient confidentiality and comply with HIPAA and company policies
• Cover all required locations

• Communicate fluently in English and Spanish
• Ability to reliably cover our locations
• Strong communication, organization, computer, and patient-service skills
• Ability to multitask and manage competing priorities

• At least one year of medical front-desk, administrative, medical assisting, customer-service, or comparable healthcare experience
• Experience using electronic medical record and scheduling systems
• Medical Assistant certification
• High school diploma or GED

Schedule:

Full-time, Monday through Friday, generally eight-hour shifts, with availability to cover certain Saturdays.

Compensation: $3,000–$4,000 per month, based on experience, certification, and demonstrated competencies.

Fluent in English and Spanish; strong communication, organization, computer, and patient-service skills