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Closing Specialist

Job in Villas, Cape May County, New Jersey, 08251, USA
Listing for: Marriott Vacations Worldwide
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Villas

Hourly Rate: $14.00

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .
  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

* Benefit eligibility will vary by position

As a Specialist Closing , a typical day will include:
  • Answer O wner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the O wner through discovery.
  • Develop and maintain records on customer contacts and use that information to support effective follow‑up opportunities.
  • Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre‑approval).
  • Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
  • Respond to Sales team requests related to contract status, such as additional information required , follow‑up needed, or tracking.
  • Uses sales techniques that max imize revenue while maintaining existing guest loyalty, including up‑selling.
Guest Experience and Company Standards
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.
To Become a Closing Specialist :
  • Available to work a flexible schedule to include weekends and holidays.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance .
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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