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IT Service Desk Manager: Lead, Optimize IT Support & SLAs
Job in
Princeton Junction, Mercer County, New Jersey, 08550, USA
Listed on 2026-01-02
Listing for:
MISTRAS Group
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
A leading service organization is seeking an IT Service Desk Manager responsible for leading daily operations of the service desk. The role entails managing a team of analysts, ensuring the delivery of high-quality IT support services, and acting as an escalation point for complex issues. Candidates should have at least 5 years of IT support experience with supervisory skills. This full-time position is based in Princeton Junction, NJ, offering an opportunity to drive continuous improvement in IT service delivery.
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