IM Cyber Security Director – Patient and Customer Solutions

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Technology Enterprise Strategy & Security

Multi-Family Technology Enterprise Strategy & Security

People Leader

Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

J&J ISRM is seeking an IM Cyber Security Director – Patient Experience and Customer Solutions (PECS) to serve as the senior Information Security & Risk Management (ISRM) leader supporting PECS. This role will define and operationalize a forward-looking, risk-based security strategy that enables PECS growth and innovation while protecting patient health information, personal data, and other sensitive information across patient support programs, digital capabilities, data platforms, and third-party ecosystems.

The Director will act as a trusted cyber security advisor to PECS business and technology leaders and will partner closely with Legal, Privacy, Compliance, Digital Product and Solution teams, Cyber Defense, and other enterprise functions. The role will translate business strategy, evolving threats, patient expectations, and applicable legal and regulatory requirements into practical security priorities and enabling solutions. Based in Titusville, NJ this role will collaborate with Johnson & Johnson IM Business and Business Technology partners.

• Own the ISRM partnership with PECS, serving as the accountable cybersecurity leader and trusted advisor to senior business, technology, product, data, Legal, Privacy, Compliance, and operational stakeholders.
• Define and execute a multi-year, risk-based security and patient data protection strategy aligned with PECS growth priorities, patient support models, enterprise ISRM strategy, risk appetite, and applicable legal and regulatory requirements, including the HIPAA Security Rule.
• Embed security-by-design across the PECS capability lifecycle and translate cybersecurity and data protection requirements into practical solutions that enable innovation while protecting patient trust and sensitive information.
• Lead risk-based security reviews and guide the implementation and remediation of controls across patient support programs, applications, cloud services, data platforms, integrations, analytics, artificial intelligence use cases, and digital patient and provider experiences.
• Establish effective cybersecurity governance across PECS, including decision rights, risk acceptance and escalation, control ownership, issue management, incident readiness and response, third-party oversight, and integration with enterprise ISRM processes.
• Develop executive-ready risk insights and metrics, communicate material risks and remediation progress, and influence business planning and investment so cybersecurity capabilities scale appropriately with PECS.
• Lead, coach, and develop a high-performing team; set clear priorities and performance expectations, provide ongoing…