Service Line Sales Specialist; Communications, Media & Technology; Associate Director

As a Service Line Sales Specialist (Communications, Media & Technology), you will make an impact by driving new business growth and shaping strategic solutions for clients across the Communications, Media & Technology industry within our Integration and Process Management service line. You will be a valued member of the Service Line Sales team and work collaboratively with client stakeholders, delivery and solution architects, and the broader sales and account teams.

• Serve as a primary point of contact for client stakeholders, building trusted advisor relationships at management and executive levels, and lead high-level conversations around integration strategies, business process optimization, and digital transformation.
• Engage in Request for Proposal (RFP) discussions, contributing strategic insights and shaping tailored responses, and drive efforts to secure "New Logo" business by developing and pitching innovative service propositions.
• Articulate the value proposition of our Integration and Process Management service line, focusing on business outcomes, and proactively identify client needs and pain points across their core business processes and technology landscape.
• Collaborate with product vendors across BPM, RPA, and Integration Platforms to understand new features and roadmaps, and recommend relevant products aligned to each client's business needs and strategic goals.
• Work closely with delivery and solution architects to define solution scope and shape, acting as the liaison between the sales/account team and the technical solutioning team to ensure a seamless client experience.

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Teaneck, NJ. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• 12+ years of progressive experience in sales, service line management, presales, or consulting roles focused on Integration, Business Process Management (BPM), Intelligent Automation (RPA), or related enterprise technology services.
• Exceptional verbal and written communication skills, with proven ability to present complex concepts clearly and confidently to C-level executives and large client teams.
• Demonstrated expertise in managing complex client relationships, handling negotiations, and closing deals.
• Proven ability to engage in strategic discussions, influence client decisions, and drive business development cycles.
• A foundational to strong understanding of the Communications, Media & Technology industry, including key business processes, digital ecosystems, customer engagement models, content and media operations, telecommunications services, platform modernization, and technology-driven business transformation.

• Awareness of industry transformation drivers, including digital customer experience, platform modernization, cloud adoption, AI-led innovation, content monetization, network transformation, and regulatory compliance.
• Familiarity with hyperscale platforms (AWS, Azure, and GCP) and their AI and agentic AI capabilities within enterprise transformation solutions.
• Understanding of how integration challenges, including connecting disparate enterprise applications, cloud platforms, partner ecosystems, customer-facing portals, and data sources, impact operational efficiency, customer experience, profitability, and speed-to-market.
• Experience collaborating with product vendors on roadmaps and capabilities across BPM, RPA, and Integration Platforms.
• Experience translating business outcomes into compelling, tailored service propositions for enterprise clients.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until November 27, 2026.

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